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nrtrd ships to all consumers in the United States of America. If you are outside of the USA, you may inquire about delivery to your location by emailing us here - hi@nrtrdcare.com 

All shipments under 18 pounds (6 hand soap pumps) are sent via USPS Priority mail at a flat rate of $4.99. Larger shipments are sent via UPS and cost $14.99. They ship from our King of Prussia PA facility to you!

Orders are sent out within 3-5 business days and tracking information is sent automatically to your email address. Your order will usually arrive within 5 business days. from date of shipment.

We are not happy, unless you are happy. Within 14 days of receiving your order, if you do not like nrtrd for any reason, please contact us at hi@nrtrdcare.com for next steps. 

nrtrd is hosted on the Shopify platform, the largest ecommerce company in the world. All Shopify stores are PCI compliant Level 1, the highest standards of security in the industry. We do also accept Paypal payments.

nrtrd is committed to using only gentle plant-based ingredients and safe synthetics. Please visit our Ingredients section in our menu for more details.

It is very important to firmly press the Musical note on the top of the pump with your thumb to activate the song. Please rest assured that every musical pump is inspected prior to shipment and does work if you press it in this manner.